My annual income from such a pricing scale is 10 times the initial Teamviewer Fee and the number of remote requests is very manageable, and even if Teamviewer do upgrade their software each year it would not cause too much hardship. For business users I charge £50 per unit, but if they have a number of machines I will normally work out a strategic bulk price. I charge each domestic client £50 for the first machine and £25 for each additional unit. Using a simple help sheet for them to install the basic software, I am able to import their machines into my master database with comparative ease without leaving my office. Remote Support brings in quite a bit of annual revenue, however, if I had stayed with Logmein I would have had to increase my client subscriptions, with Teamviewer I can retain my current client fees and now have a much better package, which is very easy to deploy to new users. The support staff in Germany were really helpful in the early stages of setting up my account and on three occasions I received personal phone calls to ensure that all was working well with my new account. Teamviewer has so many additional features built in to their accounts, unlike Logmein who want to charge extra for basic add-ons. Having been the subject to a Logmein price increase from £299 to over £500 in a one year period, I decided to cancel the account and move to a Teamviewer Business Account for a one off payment of £500.

Logmein vs teamviewer cost